We know you have a choice in online shopping, and we want to do all that we can do to earn your business. We not only want to earn it, but we want to keep it as well!
Here are the top 8 reasons to shop with SailSurfSoar:
Family Values - At SailSurfSoar, we're not just a faceless corporation – we're a family-owned business built on values that prioritize trust, reliability, and care, ensuring you're treated like one of our own with every interaction.
100% Safe and Secure Online Shopping - Know that every transaction that takes place on our website is 100% secure.
Customer Service Is Our Top Priority - Plain and simple, we are here for YOU, the customer. Our goal is to deliver the WOW factor in service. We strive for excellence in customer service and are driven to provide value at all times. You can expect communication from us immediately after your order is placed, and also when your product ships. To this day, every order still receives an email from our owner personally thanking you for letting us earn your business.
Lowest prices - We negotiate the best prices with our manufacturers to bring you the lowest cost you will find anywhere. We are so confident in our prices that we provide a price match guarantee to all our customers.
No Hassle Returns - At SailSurfSoar, we know that things happen, that's why we are happy to offer our customers our 30-Day No Hassle Returns/Exchange Policy. If a customer needs to return an item for ANY reason, they are able to do so within 30-days, just pay for return shipping. Restocking fees may apply. It's as simple as that.
Quality - We understand what it can be like to purchase online without actually seeing and touching the product itself. So we want you to know that all the manufacturers listed on our site are hand chosen by our owners to ensure you receive a quality product. All items are inspected (twice) before leaving the warehouse so we know that you'll be happy with the product that arrives at your door.
Authorized Dealers - SailSurfSoar is an authorized dealer for every brand that we carry. You can rest easy knowing you will receive the full manufacturer's warranty with every purchase.
Fully Insured Shipments - Every shipment that leaves our warehouses is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.